At Codastone, safeguarding your personal information is a top priority. This Privacy Policy is designed to inform you about how we collect, utilize, store, and share your data when you engage with our website or services. By accessing or using our website, you consent to the practices described in this policy. We reserve the right to modify this policy at any time, so please review it periodically.

1. Information We Gather

When you interact with our website, we may collect several types of information:

  • Personal Identifiers: This includes details such as your name, email address, phone number, and postal addresses. We collect this information when you register an account, complete a purchase, or participate in surveys or promotions.
  • Financial Information: For transactions, we may collect payment details like credit card numbers or bank account information. We ensure secure processing through trusted payment gateways and do not retain full payment data post-transaction.
  • Behavioral Data: We track how you navigate our website, including pages viewed, time spent, and interactions. This data helps us enhance our website’s functionality and tailor your experience.
  • Cookies and Similar Tech: Our website uses cookies and other tracking tools to monitor user activity and preferences. These technologies enable us to personalize content and improve site performance. You can manage cookie settings in your browser, though this may affect certain features.

2. How We Utilize Your Information

We use the information collected for various purposes:

  • Processing Orders: To fulfill your purchases, including managing shipping, returns, and customer support.
  • Account Management: To maintain your account, process password resets, and update personal details.
  • Marketing Communications: With your consent, we may send you promotional emails, special offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions in our emails.
  • Site Enhancement: To analyze user behavior and preferences, allowing us to refine our website, products, and services.
  • Legal and Regulatory Compliance: To adhere to legal requirements, resolve disputes, and enforce our policies.

3. Data Protection Measures

Codastone implements robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. We employ encryption technologies, such as SSL, to secure data during transmission. However, please note that no online platform can guarantee absolute security, and we encourage you to take precautions to protect your information.

4. Sharing Your Information

We may share your personal information under specific circumstances:

  • Service Partners: We engage third-party service providers to assist with operations like payment processing, order fulfillment, and marketing. These partners are bound by confidentiality agreements and use your data solely for the agreed purposes.
  • Legal Obligations: We may disclose your information if required by law, such as in response to a court order or subpoena.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.

5. Your Rights Regarding Your Information

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner.

6. Privacy of Minors

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have collected information from a minor, please contact us immediately, and we will take appropriate steps to remove the data.

7. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your residence, including the United States. The data protection laws in these countries may differ from those in your jurisdiction. By providing your information, you consent to these transfers, which are conducted in compliance with this Privacy Policy.

8. Contact Information

For any questions or concerns regarding our Privacy Policy or your personal information, please reach out to us at [email protected]. Your privacy and security are important to us, and we are committed to addressing your inquiries promptly.